By George E. Krauter
In the world of MRO operations, even with multiple attempts to change, improve, increase reliability, the status quo in most plants seems to prevail.
When plant management recognizes that the proper supply of needed MRO materials is critical to the reliability of assets and, as such, critical to production performance, there are continual attempts to change.
Thomas Edison was once quoted as saying, “I have not failed, I just have found 10,000 ways it will not work”. In other words, if applied to today’s business world, management tries multiple implementation change procedures that do not work, and status quo prevails in the end.
Why has this emerged as the rule of thumb? Below are some real-life objections to MRO change that contribute to the lack of a successful MRO turn around.
There are times when these objections are voiced and times when they are left unsaid; either way, they can be insidious and be an obstacle to progress.
It is a proven fact that when improvement programs are implemented by the plant, the benefits are short-lived and not sustained. It matters not which discipline tries to implement the improvements, sustainability is not maintained because MRO operations are not a sole function assigned to a management professional. Rather, the MRO management function is assigned to individuals who maintain job functions with much higher priorities. This is the main reason many companies do not obtain all of the potential values that can be realized from MRO change opportunities.
George Krauter, former founder and president of Industrial Systems Assoc. [I.S.A.] has retired as vice president of Synovos.
Currently, he has initiated, "George Krauter Consulting [GKC]" for effective reliability and cost recovery for consumers of MRO materials. George is a recognized authority on the management of the MRO supply chain and support for maintenance reliability programs. His book, "OUTSOURCING MRO...FINDING A BETTER WAY" is available from Amazon and from Reliability Web.com.
He is published in Uptime, Modern Distribution Management, and Supply and Demand Chain Executive. George has conducted seminars across North America, in Europe, and in the U.A.R. as well as a guest speaker at Temple U., Howard U., Duke, and MIT.
George is a graduate of Temple University; he lives with his wife, Joyce, in Bucks County, PA. All grand kids live within eating distance. He can be reached anytime: email@example.com.
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