By Dennis Bouley
The EPIC Awards recognize and celebrate the most innovative, dynamic, and accomplished procurement leaders. At the recent annual ProcureCon Indirect East Conference, held in Amelia Island, Florida, winners were announced in four categories: team innovation, rising star, life achievement, and supplier partnership excellence.
The judges and sponsors of the 2018 EPIC Awards acknowledge the hard work and sourcing success of the following award-winning individuals and teams:
Lifetime Achievement Award – This award recognizes an individual with 20 years or more of procurement experience who has produced outstanding results over that time in corporate/indirect sourcing.
Winner: Beatrice Walker, AGCO - Beatrice recognized opportunities, starting at age 15, on how to avoid unnecessary and inflated costs (on a family vacation!) and applied her work ethic and clear insight to consistently deliver world class job performances throughout her productive and rewarding career.
In one example of her many impressive accomplishments, she introduced the concept of Quarterly Business Reviews and the definition of Key Performance Indicators where none had existed, with the sole intent of measuring and improving supplier performance.
Later on, her work with HR business partners convinced them to follow a methodical seven-step procurement process. This led to a $5 Million (70%) savings as a result of switching providers and re-scoping the outsourcing model through multiple best-cost locations. These savings allowed the business to invest in a new talent management software that helped expedite employee development at all levels.
Rising Star Award – This award recognizes a new-to-the-industry, talented individual who achieves outstanding corporate/indirect sourcing and procurement results.
Winner: Shemika McCauley, UNUM – Although Shemika is only in the early stages of her career, she has demonstrated exceptional drive with a sense of urgency, delivering strong business results against increasingly complex assignments. She challenges the status quo and consistently goes above and beyond the call of duty to provide exceptional service to business and supplier partners, and also works towards implementing meaningful change in the organization.
One example is her orchestration of a business partner-centric survey that tapped the pulse of over 8,000 internal business partners. As a result of such engagements, Shemika has created new opportunities from which multiple internal functional areas are able to extract valuable feedback from stakeholders, pinpoint areas of focus and concern, and gain insight into how the process is viewed from the end user’s perspective. Her thirst for knowledge and natural curiosity feeds her ability to provide sharp insights and to execute exceptionally high-quality work.
Supplier Partnership Award – This award recognizes the role and importance of top supplier partners in achieving outstanding sourcing results.
Winner: Accenture & Microsoft
Microsoft, and Accenture/Avanade partnered to digitally transform the supplier vetting and onboarding process. Leveraging Microsoft’s Dynamics technology and Accenture’s deep knowledge of procurement services, they were able to achieve 95% automation of new supplier qualifications and reduce cycle time from three weeks to one day.
Team Innovation Award – This award recognizes team efforts in achieving outstanding corporate/indirect sourcing and procurement results.
University of California (IT Strategic Sourcing): In order to overcome the challenges associated with the university’s large, highly complex and distributed environment, and to reduce both the cost and risk of IT strategic sourcing, the ITSS procurement team implemented multiple steps focused on building strong partnerships with enterprise-wide leaders, stakeholders and business process owners. Through an impressive level of collaboration across complex purchasing environments, the team was able to build accountability into their procurement processes and to document and measure process improvements. Over the most recent full fiscal year, benefit resulting from the collective efforts of the ITSS team have resulted over $24,000,000 in savings.
TIAA (Sourcing Operations, CWP): TIAA’s Strategic Sourcing team is continuously looking for ways to improve processes, tighten controls and produce substantial cost savings and avoidance for the company. They realized they could provide a more seamless customer service experience, and could generate $1.2 million in annual savings by moving a corporate Contingent Worker program from an outsourced to an in-house model. A disciplined transition process resulted in no interruption in service to the key stakeholders. This transition also created new career path options – existing employees expanded into Staffing and new employees now have a multitude of options in financial services should their interests develop outside of Staffing. The improvements resulting from the transition also reduced cycle times, decreased program team workloads, increased stakeholder satisfaction and enabled the implementation of measurable improvements.
Sprint Corporation (Sourcing Lifecycle Management): The Sprint team is a relatively new group and during their short existence, they've established a Sourcing Standards Council to govern internal process and policy matters, published a Sourcing Playbook (consisting of standard processes, best practices and job aids), and created RFX and eAuction metrics to measure sourcing performance. Over the last year they’ve overseen over 130 RFXs with a total value in excess of $1.2B and administered 87 eAuctions where they've realized an average incremental price improvement of 16% across suppliers. The team has taken on a very fast-paced entrepreneurial identity and is recognized as being front and center in taking billions of dollars out of annual spend thereby playing a major role in supporting Sprint's turnaround efforts. Over the last year this team has demonstrated a high degree of innovation and a healthy mix of process improvement that integrates both digitalized technologies and human expertise.
Mypurchasingcenter.com is proud of the efforts of each of the winners in helping to set high standards of excellence. Thanks to all who submitted nominations and congratulations, once again, to the winners!
Dennis Bouley is Editorial Director of MyPurchasingCenter.com and special advisor to MediaSolve Group, a strategic B2B marketing services firm focused on helping companies and institutions leverage the web and social media to achieve business goals. He spent 18 years at Schneider Electric as Managing Editor of Global Publications, and was responsible for cross-division management of the corporation’s white paper and customer success story processes. Prior to that, he spent 10 years working for IBM managing both small and large accounts. He holds a Bachelor of Arts in Journalism from the University of Rhode Island and holds a Certificat Annuel from the Sorbonne in Paris, France.
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