By Guest Editor
By Tehseen Dahya, General Manager, North America, Basware
No matter how good your e-procurement solution is, its success depends on user adoption. Getting employees to purchase through an e-procurement system is a hurdle that needs to be overcome in any organization, particularly when it comes to engaging millennials. This generational powerhouse is having a major influence on corporate culture and how we interact with technology and communicate with each other.
This generation, which grew up with technology and social media, is accustomed to getting information at the tap of a finger, participating in digital communities and relying on online reviews and opinions. And they have come to expect this same level of convenience, immediacy and ease of use with the enterprise technology solutions—including the procurement systems—they use.
Understanding how millennials interact with technology is critical to increasing adoption of procurement systems, and as their significance and numbers in the workplace increase, so too does the importance of recognizing their needs.
So how can you effectively engage them? Here are five strategies for increasing millennial adoption of procurement systems:
These strategies will help you build a collaborative procurement culture that not only engages millennials, but all of your employees. As users better understand greater company goals and are incentivized to participate, they will gradually shift their spend behaviors to strategic, deliberate approaches that help realize collective goals. You will not only turn millennials and other employees into stewards of company funds, but your company will also benefit from the cost savings, and optimized processes that collaborative, strategic purchasing delivers.
Tehseen Dahya is General Manager, North America for Basware, a leading provider of networked purchase-to-pay solutions, e-invoicing and financing services that enable organizations around the world to grow their businesses and unlock value across their operations. For more information, contact Dahya by email at Tehseen.Dahya@basware.com or by phone at 800-672-8776.
George E. Krauter
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